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Our commitment to providing excellent support

Powrmatic Support

Welcome to Powrmatic’s Customer Support page! Our dedicated team is here to provide you with exceptional support for all your heating, ventilation, and air conditioning needs. Whether you require assistance with product selection, installation guidance, troubleshooting, or general inquiries, we are ready to help you. Our knowledgeable representatives are available to answer your questions, offer solutions, and ensure your complete satisfaction. At Powrmatic, we value your business and are committed to delivering the highest level of customer support.

Please be aware that our Technical Support team will be unavailable from 7th–11th September. During this period, our online Support Centre remains available 24/7, with access to product manuals, technical bulletins, videos and other useful resources. Trade customers can also register for Trade Club to access additional support features.

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Knowledge Base

Support Videos

Technical Resource Download Centre

FAQs

Warranty

Trade Club

Contact Customer Support

Arrange Service/Repair

Arrange Site Survey

Spares

BIM Models

Product Training

To discuss, track or get an update on your order contact our service team

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Standard Opening Times

Monday to Thursday 8:30 am to 5.00 pm.

Friday 8:30 am to 4.30 pm

Our Address

Powrmatic Limited, Hort Bridge,Ilminster, Somerset, TA19 9PS

 

Who should I contact with my question?

 

We’re here to help.

Please fill out the contact form below. One of our friendly team members will promptly review your message and be in touch to assist you as soon as we can. We value your time and appreciate your patience.

 

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