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Heat Exchange Module Warranty

For Technical Support, contact John Watson on 01460 53535 or email

For Warranty Support, contact Jon Layzell on 01460 256403 or email

Alternatively fill out the Warranty Request Form and we will get back to you as soon as we can.


  • All HEM Heat Exchange Modules are backed up by a two year parts & and one year labour warranty
  • The heat exchanger assembly has a ten year time related sliding scale warranty

For full details of our HEM product warranties, please see our Terms & Conditions Of Sale which can be downloaded from the drop down on the right.

Warranty Request

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